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http://20.198.91.3:8080/jspui/handle/123456789/8301| Title: | Assessment of health care service quality and patient satisfaction for permanent pacemaker implantation (PPI): an empirical study in selected hospital, Kolkata |
| Authors: | Roy, Moitreyee |
| Advisors: | Bhattacharyya, Subarna, guide Patra, Tusharkanti, guide |
| Keywords: | Hospital Service Quality;Permanent Pacemaker Implantation (PPI);SERVQUAL model;Patient satisfaction;Principal component analysis (PCA) |
| Issue Date: | 2024 |
| Publisher: | Jadavpur University, Kolkata, West Bengal |
| Description: | Awarded year: 2024 |
| URI: | http://20.198.91.3:8080/jspui/handle/123456789/8301 |
| Appears in Collections: | 2024 (Awarded Year) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| PhD Thesis (Environmental Studies) Moitreyee Roy.pdf | 9.08 MB | Adobe PDF | View/Open |
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